TERMS AND CONDITIONS
TERMS AND CONDITIONS
SERVICES and WEBSITE USE TERMS AND CONDITIONS - UAV Operations/Singleton Engineering Pty Ltd
Welcome to our website.
This website with URL address www.UAVoperations.com.au is owned and operated by Singleton Engineering Pty Ltd (ABN:49-149-190-278). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Singleton Engineering Pty Ltd’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.The term ‘Singleton Engineering Pty Ltd’ or 'UAV Operations' or ‘us’ or ‘our’ or ‘we’ refers to Singleton Engineering Pty Ltd, the owner of the website, whose registered office is in Heathmont, Victoria. The term ‘you’ or ‘your’ or 'customer' refers to the who first requested the service.
Your use of this website is subject to the following terms and conditions:
1. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: Names, Email Address, Phone Numbers.
2. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
3. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. Your use of any information or materials that is linked to from this website is entirely at your own risk, for which we shall not be liable.
6. It shall be your own responsibility to ensure that any products, services or information available through other refered website(s) meet your specific requirements.
7. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
8. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
9. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
10. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
11. Your use of this website and any dispute arising out of your use of it is subject to the laws of Victoria.
12. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
13. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed.
14. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
15. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
16. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Credit Terms & Conditions
Credit terms and conditions set out herein apply to all financial transactions, either in person, online, or on-site.
Account and Non Account Sales
a) All sales amounts are due on the day of purchase. In the event that you are offered a delayed payment option, such as an account, or a sales invoice for payment within a stated date range, the following conditions apply.
b) Goods and services remain the property of Singleton Engineering Pty Ltd until full payment is received.
c) Warranty of service is suspended during the period of non payment, and any warranty claim will not be processed whilst a balance is owning on the goods in question.
d) All payments must be made within the stated terms on the sales invoice / tax invoice. If no terms are specifically indicated, then the terms are assumed to be full payment no later than the 25th day of the month the service was provided.
e) Failure to pay within the terms stated here, or on your sales order / tax invoice will result in a Debt Recovery Agency taking over the debt. Recovery of the invoice amount will now be out of our control. Our employed debt recovery service is fully authorised under these terms and conditions to add recovery costs to the value of the invoice. THIS WILL INCREASE THE AMOUNT OWING to clear the debt to an amount greater than the original invoice.
f) These terms and conditions are automatically accepted upon receipt of goods or services from UAV Operations / Singleton Engineering.
Un Planned or Manual Flight plans.
From time to time we will be employed by customers to provide services that are only offered on an hourly rate. Our hourly rate will be explained to you and a services offered on receipt of your acceptance. Upon acceptance of this service, payment will be made via invoice showing flight hours and areas covered.
On Site (Your Location)
All on site work will include travel time charges - $1.50/km#. Our rate for on site will be explained on booking. On Site work is strictly pay for agreed rate and area or per hour flight time. This will be communicated prior to arrival. Any deviation from this will be noted and additional charges communicated. The customer shall be given no less than 2 days and no more than 5 days to pay the outstanding amount. After such time, if payment has not been received in full, actions will be taken to recover monies owed, and an amount of 2 x the amount billed will be charged for recovery of costs, or $200 whichever is the lesser.In the case where an external debt recovery agency is employed to recover overdue amounts, Singleton Engineering authorises such agency to add their recovery costs to the total amount owing by the customer. (See credit conditions above)These terms and conditions are automatically accepted upon acceptance of a technician from Singleton Engineering entering your premises.#Travel time is an addition cost charged at $1.50/km and entirely at our discretion for jobs outside of Darnum.
On Line Warranty and Returns PolicyAustralian Consumer Law ProtectionAt the Computer Company, we will always abide by the Australian Consumer Law, and all dealings with us for Warranty and Returns will be governed by these laws.The Australian Consumer Laws are designed to protect the purchaser and the seller from fraudulent behaviour.
Change of Mind
Under these laws, a consumer is not entitled to a refund if they simply change their mind about a service. If you change your mind, and wish to ask for a refund, you must contact by telephone within 7 days of purchase and ask for the manager. They will discuss with you your options, which may include a full / partial or zero refund depending on what was agreed service, and what preparation was made prior to agreed service. We are reasonable with this part of our policy if enough notice is given, Under Australian Consumer Law, we will decide on the outcome,